FAQs 2018-05-02T23:01:21+00:00

Get the Facts
FAQs

Find all the answers to your questions here!

WILL MY DOG’S PAW PADS GET RAW & SORE? 2018-05-01T19:10:54+00:00

It is very common for dogs’ paw pads to be sore after spending the day having fun, especially when they first start attending Daycare.

Most dogs’ paws are not accustomed to playing all day, but once they come more frequently, their pads will get stronger.

DIARRHEA 2018-05-01T19:10:26+00:00

Also known as “Stress Colitis” or inflammation of the colon, diarrhea is very common after your dog comes home from Daycare.

You may notice that your pet is happy to be back with you, but soon vomits or develops diarrhea. This can be associated with being in a new place, with new smells, new people and around new dogs.

Dogs may also develop mucus or blood in their stool with Stress Colitis; however, it can be easily treated with either a bland diet (usually boiled chicken and white rice) or an antibacterial prescribed by your vet. If the condition does not clear up in 3 – 5 days, contact your veterinarian for advice.

MINOR CUT/ABRASIONS 2018-05-01T19:10:03+00:00

We do our best to minimize any injuries to your pets while they are playing here at Golden Paws. At times, play groups may become a little rougher as the dogs wrestle around with each other throughout the day. This interaction provides fun and socialization and a way for them to burn off excess energy.

However, during this play, it is NOT uncommon for some dogs to leave with minor cuts, scrapes, or lose small patches of fur. Rest assured, that we absolutely do not allow aggressive dogs at our resort and we have trained supervisors monitoring the group at all times.

It may also be possible for your dog to get some minor cuts, scrapes or even rawness on their noses. This is due to the fact that some dogs may become curious about the different sights and smells at the pet resort. As a result, they may rub their noses at the bottom of the door of their room in an attempt to “smell” what’s going on. And with persistence this may lead to nose soreness.

WHAT IF MY DOG DOES GET INJURED 2018-05-01T19:09:43+00:00

Designated members of our team are certified in pet first aid and CPR. In the case of an illness or injury, we will quickly assess the situation to determine the best plan of action. In these situations, we will either rush the pet to the closest vet; or in non-emergency situations, we will take the pet to their own vet. Our priority is always what’s best for your pet. We will take excellent care of your pet.

WEIGHT LOSS 2018-05-01T19:09:28+00:00

Some dogs may experience minor weight loss while attending Daycare. This is because they are more active than they are at home. They are playing all day with their friends and burning more calories.

Also some dogs may not be eating all of their food, due to the fact that they are in a new environment. So it is not uncommon for them to shed a few pounds.

WHAT ABOUT SENIOR PETS? 2018-05-01T19:09:12+00:00

Being away from home can be more stressful for older pets then younger ones. They are more set in their ways, and their patterns are more deeply ingrained.

We have taken steps to make sure your senior pet goes home happy. We offer a TLC package that gives special one on one attention and extra soft bedding for comfort. We also try to keep your pet’s schedule the same as at home.

SHOULD I FEED MY DOG BEFORE HE COMES TO DAYCARE? 2018-05-01T19:08:36+00:00

It is best to feed your dog at least 1 ½ hours before dropping him off at Daycare to prevent any bloat from occurring. Bloat can be caused from playing too soon after eating.

If it has been less than 1 ½ hours since your dog has eaten by the time you check-in, please inform the front desk team for the safety and well-being of your pet.

CAN I BRING IN MY OWN FOOD? 2018-05-01T19:07:31+00:00

We recommend that you bring your pet’s usual food from home to avoid an upset tummy. All dry food must be divided into meal-sized portions and packed in individual sealed sandwich bags with each bag labeled with the pet’s name. Canned food as well as fresh food, like chicken or vegetables, is also welcome.

CAN WE BRING OUR OWN BEDDING AND TOYS? 2018-05-01T19:07:12+00:00

We provide a comfortable raised bed for all of our guests. You are welcome to bring your pet’s own bedding, as long as it will fit in our washer/dryers.

Your pet can bring up to 3 toys from home. Most toys are acceptable EXCEPT rope toys, soft plush toys and rawhide in any form. We will do our best to return the toys, but we cannot guarantee you will get the toys back because they can become damaged or separated from your pet.

WHAT ARE YOUR VACCINATION REQUIREMENTS? 2018-05-01T19:06:47+00:00

All pets entering the Resort and Spa are required to have current vaccinations. A veterinary certificate providing proof of vaccination is required at least seven days prior to visiting us.

★ Dogs must have current Rabies, Distemper, Parvo and Bordetella, and we highly recommend Canine Influenza vaccinations. We also require dogs be on a flea and tick preventative.

★ Cats must have current Rabies and FVRCP (Feline Distemper Combo) vaccinations.
Any questions regarding vaccinations please call us.

CAN YOU ADMINISTER MEDICATION? 2018-05-01T19:06:28+00:00

If your pet needs medication, supplements or vitamins, we require that you provide the medication to us in the original container. The container must clearly indicate the patient name, medication name, strength, dosage, and the prescribing veterinarian if applicable. Please do not bring any medication, supplements or vitamins already mixed with your pet’s food.

Note: Medication administration fees will apply:
★ Oral and topical is $3 per dose.
★ Injections are $7.50 per injection.*
★ Unlimited medication is $15 per day.

*Please note: We do not accept cats needing insulin at this time.

DO YOU HAVE A FLEA/TICK POLICY? 2018-05-01T19:06:07+00:00

Yes. We do ask that all pet parents place their pets on preventatives or check their pets for fleas and ticks before bringing them to play or stay. If fleas are found, we will administer a mandatory Capstar pill to eliminate them. If ticks are found, we will remove them. If a vet visit is warranted, the vet fee will be applied to your Golden Paws charges.

WHY IS THERE NO STAFF MEMBER WITH THE DOGS OVERNIGHT? 2018-05-01T19:05:48+00:00

Our pet resort has monitored security and fire alarms and sprinklers. Our indoor/outdoor rooms are locked and secured overnight. Golden Paws owners and managers all reside locally and are on call in the unlikely event a situation occurs overnight. Personnel can be at the resort within minutes. Additionally, the police and fire department are within one mile of Golden Paws.

Studies show that the dogs sleep better at night without a human present. The soothing music we play throughout the facility helps our guests sleep. If your dog requires overnight monitoring, the best option is to seek “In-Home” pet care or medical boarding (provided by most veterinary hospitals).

WHAT ARE YOUR HOURS? 2018-05-01T18:57:02+00:00

Monday through Friday, 6 am – 7 pm Saturday, 8 am – 4 pm Sunday, 12 am – 5 pm

CAN WE SCHEDULE A TOUR? 2018-05-01T18:56:07+00:00

We welcome visitors at any time when our lobby is open. No appointment is necessary for a tour.

HOW DO I MAKE A RESERVATION? 2018-05-01T18:55:50+00:00

For reservations please call – 609-259-1900. You can also book online by selecting the “Request a Reservation” button displayed throughout the website.